Ⅰ. USEFUL EXPRESSIONS
詢問信常用語
1. How to start your letter?
We are a large furniture store in West Bay. We would like to know more about the oriental cupboards you advertised in this month's edition of Asian Trade.
We are a distributor of dairy products serving the West Bay market through 23 retail outlets. Your products attracted our attention at the recent XXXX food fair.
Several of our business associates have told us of the superior XXXX services you offer. We are interested in contracting for these services.
2. How to say what you want?
We are looking for a system that will . . ..
We would be particularly interested in a system that will . . .
We are interested in purchasing a system to communicate more quickly with our clients.
Would you please send me details of the Super-G sports shoes that you advertised in East Asia Business?
I would like to know more about the tape recorders you advertised at cost price in East Asia Business.
We have heard about your latest models and would like to have more details.
3. How to encourage cooperation?
It would be helpful if you could send us technical specifications of your product.
Your cooperation will be truly (greatly) appreciated.
If the product is satisfactory, we will place further orders with you in the future.
4. How to ask for an early reply?
Your prompt attention will be appreciated.
We would be grateful for an early reply.
I would appreciate a prompt reply.
I look forward to hearing from you soon.
Would you please call me by July 15 with this information?
5. How to help the recipient contact you?
Please call me at 000-0000 and let me know your terms.
I am most easily available between ____ a.m. and ____ p.m.
Please get in touch with Mr. XXXXX at 000-0000 if you need any more information.
Ⅱ. SAMPLE
范文
Dear ___________:
We are a big office equipment store in West Bay. We would like to know more about the DX505 and DX300 Personal Organizers you advertised in this month's edition of HIGH-TECH REVIEW (page 14).
Could you tell us if these two models are compatible with popular personal information management applications such as Microsoft Schedule+, Lotus Organizer, and Symantec ACT!, and whether their advertised prices include the docking cradle and carry pouch? It would also be helpful if you could send us samples of both models. We will place a substantial order if your products meet our requirements. We would also like to know if you are offering any trade discounts.
Could you send me a reply by Thursday, July 23? Thank you.
Yours sincerely,
_______
Ⅲ. TIPS
掌握寫作要領
1. If this is the first time you write to the supplier, tell him who you are and how you came to know his firm.
2. If you learned about the product or service from an advertisement, don't forget to mention the name and date of the journal or newspaper.
3. Ask specific questions and make specific requests. State briefly but clearly what you want and why you want it.
4. If you have several questions, use bullets or numbers to identify each question.
5. Don't forget to supply your address and your telephone and fax numbers if they are not already printed.
6. Make it clear if you expect an early reply.
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